- Product Description
- How it works
- FAQs
Product Description
Better2Know Terms & Conditions
Which STIs does the Blemish Screen test for?
Better2Know’s Blemish Screen combines testing for:
- Syphilis
- Herpes I/II
- HPV
This test is appropriate for anyone that has a bump, blister, sore or blemish that is causing concern.
Is the Blemish Screen accurate?
The pathology for your home test is performed in a highly certified laboratory, ensuring accurate and efficient results. All Better2Know’s tests are CE marked to give you peace of mind regarding the quality of our service.
How does this STI screen work?
Your Better2Know Blemish Screen will require swab samples of the affected area. Your home testing kit will contain a pathology form, two PCR swabs and a postage paid return envelope. Packaging is plain to protect your privacy. We will send you a sample collection guide; it is important that you read and follow these instructions carefully.
When will my test arrive?
Home tests which are ordered before 4pm, Monday to Friday, will be sent out to you on the very same day. Your kit should arrive within three working days, depending on your location in Ireland.
How long before I get my results?
Once our certified laboratory has received your samples, your confidential results will be available within five working days. One of our trained sexual health advisors will contact you as soon as all your results are available and you can keep track of your results via our secure, online patient area. Simply log in to view your results when it is convenient for you to do so.
What happens if my STI test is positive?
Better2Know has a network of skilled doctors situated across Ireland. After you receive your results, our experienced Patient Services team can arrange a private consultation, so you can discuss your diagnosis in more detail. Your Better2Know doctor will be able to prescribe the required medication, if necessary. You also have the option of taking your results to your own doctor or personal healthcare provider.
Is testing for STIs through Better2Know confidential?
Better2Know will not share your details, or your results, with a third party without your permission, unless the law requires us to do so.
How long should I wait after an encounter before getting the Blemish Screen?
Better2Know’s Blemish Screen is available to those suffering from symptoms such as itching, redness, sores, lesions, bumps and blisters. No period of incubation is necessary for this screen.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
FAQs
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.