Covid-19 Swab Test

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Covid-19 Swab Test
  • Product Description
  • How it works
  • FAQs

Product Description

Covid-19 Swab Test

Covid-19 (Coronavirus) Swab Home Test Kit

The Covid-19 home test requires a combined nose/throat swab sample to be collected and sent back to our accredited UK laboratory for testing. Inside your home testing package, you will find:

  • A multipurpose PCR swab
  • A pathology form
  • A full set of sample collection instructions
  • A pre-paid envelope to return your sample to us.

Once you have taken your sample, please use the pre-paid envelope to send it to our laboratory. Please ensure that your sample is returned to us within 3-5 days.

Why test for Covid-19 with Better2Know?

  • Highly accurate results. This test has a 99.9% accuracy with the correct sampling technique.
  • Fast turnaround time. You will receive your results within two working days of your sample’s arrival at our laboratory.
  • Confidentiality. Your test results and personal information will always be dealt with in complete privacy.
  • Accredited laboratories. All tests are performed at the highest clinical standards in our certified UK laboratories.
  • World class patient support. Our friendly and experienced Patient Services team are available to answer your queries 24/7.
  • Order before 4pm and your home test kit will be sent out on the same day.
  • Online results. Track your results online in your secure Patient Area at any time. We will email you as soon as your results are ready to view.
  • Follow-up call. If you test positive, you can speak to one of our highly trained advisors to discuss your result.
  • Live chat. Contact our advisors discreetly using our online webchat.

What should I do when I receive my kit?

Once you have received your home test in the post, you can take your sample. You will be required to take a swab of the back of your throat, then inside your nostril using the same swab. Your kit includes a detailed set of instructions guiding you on how to collect your sample correctly. Once you have taken your sample, please use the pre-paid return envelope to send it to our laboratory.

When can I have this test?

You should wait at least 5 days after potential exposure to Covid-19 before having this test.

Who can get a coronavirus home test?

This test is suitable and available to anyone who is worried that they have Covid-19 now. You may be displaying symptoms such as a fever or continuous cough or have recently been in contact with someone who has coronavirus.

What is an antigen test?

A PCR swab is used to detect the presence of an antigen. By looking for the genetic information (RNA) of the virus, an antigen test will determine whether a person is actively infected with the virus at the time of the test.

How does the Covid-19 PCR test work?

The Better2Know test uses state of the art PCR techniques to look for all current strains of the virus. The principle of PCR is to extract, amplify and identify the viral RNA sequence of the virus. This testing method ensures the high degree of specificity of this test for the Wuhan and related strains of Coronavirus nCoV-2019. Our test is sensitive to fewer than 100 copies of the target viral RNA, making it a highly accurate test.

How accurate is the test?

This Covid-19 test is 99.9% accurate with the correct sample taking technique. It is important that you follow the instructions included in your test kit.

The current evidence shows a mean incubation period before symptoms emerge of 5 days. This test has a sensitivity of under 100 copies of viral RNA and shows 100% homology to the current strains of the virus. This means that, provided there are more than 100 copies of viral RNA in the sample, the test will successfully detect it.

Please bear in mind that this is a newly identified organism and there is much that the medical and scientific community have yet to learn about it.

When will my home testing kit arrive?

Orders placed before 4pm, Monday to Friday, will be sent out on the same day by first-class post.

How will I receive my results?

You can track your results in your online Patient Area using the log-in details you will receive at the time of booking. A member of our Patient Services team will contact you in the case of a positive result. Our advisors work around the clock to ensure that you receive your results as soon as possible.

How much does a coronavirus test kit cost?

Our Covid-19 Home PCR Swab Test is available for €145.

How it works

How It Works

Buying your home test kits online is simple:

  • 1 Buy your test online.
  • 2 Receive it in the post.
  • 3 Provide a sample.
  • 4 Return your sample to our lab in the postage-paid return envelope provided
  • 5 Check your results securely online.

We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.


Frequently Asked Questions


Q: When will my kit be posted to me?

If your order is placed before 4pm on a working day, it will normally be sent by first class post on the same day. Orders placed after 4pm will be sent the next working day, while orders placed over the weekend will be sent out on Monday.

Q: What does the kit packaging look like?

Your kit will arrive in a plain envelope with your typed name and address on it.

Q: Does the turnaround time include transit times for the kit to reach me and the sample to reach the laboratory?

No, the given turnaround time is the usual time our laboratory requires to analyse your sample and determine your result.


Q: How do I send my sample to the laboratory?

Inside your kit, you will find a postage-paid envelope to return your sample to our laboratory. Please do not remove the pathology form inside the envelope as this must arrive at the lab with your sample.

Q: How do I know if I am taking my sample correctly?

You must follow the instructions provided in your kit. This ensures the accuracy of your test, which is 99.9% with the correct sampling technique.


Q: Why do you need my email address?

When you place your order, we will email your login details to access your results online. We will also send a confirmation email when your kit has been dispatched and notify you when your results are ready. We do not email any marketing materials or sell on your details to any third parties, hence why we do not ask you to opt-in or opt-out.

Q: Who will have access to my results?

Better2Know will never share your test results with anyone else, including your GP, without your permission. Your results and personal data are kept completely private and confidential.


Q: What if I have any more questions?

You can reply to one of the emails sent to you by Louise from our Patient Services team. You can also contact our sexual health advisors by sending a message using our live chat facility or phoning our team who are available 24 hours a day, 7 days a week.