- Product Description
- How it works
- FAQs
Product Description
Better2Know Terms & Conditions
Our Early Detection Screen tests for HIV, Hepatitis B and Hepatitis C at just ten days after potential exposure. This is the earliest possible time that these infections can be accurately detected.
This is a Nurse Kit, which requires a qualified medical practitioner to collect a venous blood sample from your arm. To do this, please contact Better2Know who can arrange this for you. This may incur an additional fee. Alternatively, you may decide to attend your local clinic, or find your own qualified practitioner.
Our Early Detection Screen can be ordered at any time. Please arrange for your medical practitioner to collect your sample no earlier than day 10 after the incident that you are concerned about.
Which STIs does the Early Detection Screen test for?
- HIV
- Hepatitis B
- Hepatitis C
What is included in my Nurse Kit?
Inside your Early Detection test kit, you will find:
- Two lavender-topped blood collection tubes and protective case
- A needle and holder
- Pre-blood draw antiseptic wipe and plaster
- A pathology form
- A pre-paid return envelope
- A full set of instructions.
What should I do when I receive my kit?
Please read the instructions carefully and then arrange to have your blood sample collected by a qualified practitioner. Please return your sample to the laboratory using the postage-paid envelope included in your kit, following the instructions provided.
When will my test kit arrive?
If you order your test kit before 4pm between Monday and Friday, we will post your kit to you on the same day. You should receive your kit within 2 to 4 days, depending on where you live.
How will I receive my results?
Your results will be uploaded to your secure online patient area. You can track the progress of your results at any time by logging in using the details provided by email upon ordering your test. Once all your results are ready to view, we will email you to let you know.
Is testing with Better2Know confidential?
When you test with Better2Know, all your personal data is kept private and confidential. We will never share your results with anyone else without your permission.
What if I test positive?
If you do test positive, we will always help you to access the appropriate medication, confirmatory testing, a doctor’s consultation, or referral to a specialist, as required.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
FAQs
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.