- Product Description
- How it works
Better2Know Terms & Conditions
What is a Full Blood Count?
A Full Blood Count is a test that is made from eleven individual tests which look to identify disorders like anaemia, infections and other diseases. The blood is made up from many different cells including white blood cells, of which there are five types, red blood cells and platelets which are all suspended in plasma. Better2Know’s Full Blood Count home sample collection test is able to detect any abnormalities within the blood and provide crucial information regarding your health.
Why should I consider a Full Blood Count?
Tiredness, feeling withdrawn or unwell are some symptoms that could indicate an abnormality within your blood, a Full Blood Count could be able to help identify the cause. These feelings could be caused by infection, inflammation, anaemia, clotting issues or other significant medical problems. This test is able to reveal vital information about current or potential health issues. If you have had any of these feelings or you are looking for a broad and in-depth analysis of your health, the Better2Know Full Blood Count is the right test for you and might provide an answer.
How does the test work?
Better2Know’s Full Blood Count is run on a small finger prick blood sample which you can collect yourself from the comfort of your home. Your test kit will arrive discreetly packaged and will include a small purple topped vial for your blood sample, alco-wipes, three finger prick lancets, a plaster, pathology form and postage paid return envelope addressed to our lab. Instructions will be emailed to you and can be found in your secure patient area online.
When will my home testing kit arrive?
If you order your Better2Know home test before 4pm Monday to Friday your kit will be dispatched via first class post on the same day. Your kit should arrive to you within two to five working days depending on your location. If you would like a faster delivery service, please call our team to organise this. We are happy to help!
How will I receive my test results?
Your Full Blood Count home test results will be available on the same working day as your samples arrive to our accredited laboratory. A member of our dedicated Patient Services team will be in touch once your results are ready, but you can access them through your patient area on our website at any time.
What should I do with my results?
Upon receipt of any abnormal results, you should see a GP. If you wish to remain fully anonymous and confidential with your results, Better2Know has a large network of doctors and nurses across the UK and Ireland. Our Patient Services team would be happy to organise a private consultation for you, before or after receipt of your results, if you wish to seek advice or further treatment.
How can I order my home test?
You can place your order for the Better2Know Full Blood Count now by using the ‘Add to Basket’ button above. Or you can call our team and one of our dedicated staff members will be able to book your test for you. You can also find our wide range of health tests and screens that are offered nationwide in our online shop. Our large team of Patient Services Executives are available to help 24/7 if you have any questions or need help with your booking.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.