- Product Description
- How it works
Better2Know Terms & Conditions
What is Herpes?
The Herpes Simplex Virus (HSV) is a viral infection that occurs in two forms: HSV I and HSV II. Herpes Simplex Type I infection is generally associated with sores or blisters around the mouth and lips. Infection with Herpes Simplex Type II virus will generally cause blisters and sores around the genital area. It is however important to note that the location of any blisters does not always correspond to one or the other Herpes Simplex Virus types. If left untreated, you may experience regular painful outbreaks that could otherwise be managed with creams or medication. HSV II is a sexually transmitted infection that is often associated with genital sores. HSV I is also an STI as the virus can be transferred to the genital area if you engage in oral sex during an outbreak in you or your partner.
How is Herpes transmitted?
Both types of the Herpes Simplex Virus are spread through sexual contact that includes vaginal, anal and oral intercourse. HSV I also considered a sexually transmitted infection, as it can be transferred to the genitals through sexual contact. This commonly occurs if you or your partner are experiencing an HSV I outbreak and engage in sexual activities, particularly oral sex. The virus is then localised around the infected individual’s genitals and is recognised as HSV II.
Is the Herpes Swab test accurate?
Better2Know’s pathology is performed by our certified laboratory, which ensures fast and accurate results. Our selection of STI tests are also CE marked so you can rest assured that our products comply with health, safety and protection standards.
When will my test arrive?
If you order your Better2Know home test before 4pm, Monday to Friday, then we will post your package on the very same day. Your kit should arrive between three to five working days depending on where you are, in Ireland.
How long before I get my results?
Results will be available within one to five working days from your sample’s arrival at our lab. You can keep track of your results via our secure patient area on the Better2Know website; simply log in with the details we send you. Our expert Patient Services team will also contact you, unless specified otherwise, when all your results are ready to report.
What happens if my Herpes test is positive?
We have a network of skilled doctors throughout Ireland. Once you receive your results, Better2Know’s trained sexual health advisors can arrange a private doctor’s consultation where you can discuss your diagnosis in more detail. Your doctor will prescribe the medication you require, if necessary. You may take your results to your own sexual health provider or doctor, if you prefer.
Is testing for Herpes through Better2Know confidential?
Yes, testing with Better2Know is 100% confidential. Your patient details and the results of your Herpes Swab test will not be shared with a third party without your consent, unless the law requires us to do so.
How long should I wait after an encounter before getting a Herpes Swab test?
Better2Know’s Herpes Swab test is suitable for those suffering from symptoms of an infection. This can include visible lesions, cuts, sores, bumps, blisters, itching and rashes or redness.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.