HIV test (5th Generation)« View All Products
- Product Description
- How it works
Better2Know Terms & Conditions
What is the 5th Generation HIV test?
The 5th Generation HIV home test is the most up-to-date home HIV test available and provides more information than ever before about your HIV status. The 5th Generation test reports separately on HIV 1 and HIV antibodies and the p24 antigen. This test therefore specifically informs you which (if any) marker is positive. Both viral types are similar but need a different medication. A positive antigen tests represents an acute or recent infection, and a positive antibody test represents an established HIV infection, which will usually indicate that you have had the virus for at least three months.
Which samples are needed?
The HIV 5th Generation test needs a small blood sample.
After you have ordered your test we will post your discreet HIV test pack to your home or other address (the postal pack is plain so no one will know what it is). We will also email you your login details so that you can retrieve your results online. In the kit, you will find a form, finger-prick lancets, a collection tube, wipes and a return envelope. In addition, we will email you a copy of the sample collection instruction leaflet. The leaflet will give you step-by-step instructions on how to collect your sample. It is important that you follow the instructions on the leaflet carefully.
How long is the incubation period?
You should wait at least 28 days between any incident you are concerned about and your appointment.
When will I get my results?
Laboratory results will be 2 days from when the sample is received in the testing laboratory. You will get an email when your results are ready, but you can log on and check online whenever you like.
How will I get my results?
Your test results will be available to view securely online. We will give you a login and password when you book your test so that you can see your results online as they come in. We will also notify you by email when your results are ready.
What happens if my tests are positive and I need treatment?
If your HIV 5th Generation is positive then we will contact you to arrange the next steps. These will be to suit you. This can include talking to an STI specialist, an HIV specialist consultant, and the Terrence Higgins Trust.
Is testing through Better2Know confidential?
Yes, your results and details are completely confidential. We will not inform your doctor or anyone without your permission.
How do I order my test?
The fastest way to order your home test is to order online from the panel on the right. You can also place your order by phone.
How it works
How It Works
Buying your home test kits online is simple:
- 1 Buy your test online.
- 2 Receive it in the post.
- 3 Provide a sample.
- 4 Return your sample to our lab in the postage-paid return envelope provided
- 5 Check your results securely online.
We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.
Frequently Asked Questions
Q: When will you send my kit to me?
If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.
Q: Why do you need my email address?
Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.
Q: Do I need to use my real name?
No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.
Q: What if I do not want to pay by card?
Our payment reference on your card will show up as "health screen" so it will not link your purchase to Better2Know. If you do not want to pay by card then we can also accept cash. Please call our Patient Services Team to arrange payment.
Q: What does the kit packaging look like?
It will arrive in plain white envelope with your typed name and address on it.
Q: What if I have any more questions?
You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.