Platinum Screen
  • Product Description
  • How it works
  • FAQs

Product Description

Platinum Screen

Which STIs does the Platinum Screen test for?

The Better2Know Platinum Screen is our most comprehensive home testing option and will identify the following infections:

  • HIV
  • Chlamydia
  • Gonorrhoea
  • Syphilis
  • Hepatitis B
  • Hepatitis C
  • Herpes I/II
  • Trichomonas
  • Gardnerella
  • Mycoplasma
  • Ureaplasma

Is the Platinum Screen accurate?

Yes, all our home tests and screens are CE marked and Better2Know’s pathology is performed in our highly accredited laboratory to ensure the most accurate results.

The HIV test included in this screen is the Better2Know 28 Day DUO test. This testing option looks for both the p24 antigen, an early marker of an HIV infection, and antibodies for HIV I and II, which is the body’s reaction to the retrovirus. The test is 99.8% accurate at 28 days of incubation, increasing to 99.9% at 90 days.

How does this STI screen work?

After you have ordered your home testing kit, we will post it to an address of your choice. The packaging is plain to ensure absolute confidentiality. Inside your kit, you will find a Better2Know pathology form, a small gold topped tube, a urine collection tube, three finger prick lancets, wipes and a postage paid return envelope. We will also email you with instructions on how to collect your samples. It is important that you follow these carefully.

When will my test arrive?

If you order your sample collection kit before 4pm, Monday to Friday, we will post it to you on the very same day. Depending on your location in Ireland, your home test kit should arrive within two to three working days.

How long before I get my results?

Your results will be available no more than two working days after our certified laboratory has received your samples. Some results may be ready sooner than others and you can monitor their progress online by logging in to our secure patient area 24/7. You will also be contacted by a sexual health advisor once all your results become available.

What happens if my STI test is positive?

Better2Know’s expert sexual health advisors can organise a private consultation so that you can discuss your results with a Better2Know doctor. Alternatively, you can take your results to your own doctor or sexual health provider. If your HIV, Hepatitis B, Hepatitis C or Syphilis test is reactive, we will contact you to arrange a second test at no further cost. If that test is positive, Better2Know’s knowledgable Patient Services team will refer you to a specialist service who can provide guidance on further treatment. For reactive Syphilis tests, your advisor will arrange a private consultation with one of our skilled doctors, who can provide a prescription for the required medication.

Is testing for STIs through Better2Know confidential?

The patient details you provide, as well as your results, remain completely confidential. We will not inform your doctor or any other third party without your permission, unless we are required to so by law.

How long should I wait after an encounter before getting the Platinum Screen?

You should wait at least 28 days after an incident of concern before getting the Platinum Screen home test. Testing before this time may reduce the accuracy of your results.

How it works

How It Works

Buying your home test kits online is simple:

  • 1 Buy your test online.
  • 2 Receive it in the post.
  • 3 Provide a sample.
  • 4 Return your sample to our lab in the postage-paid return envelope provided
  • 5 Check your results securely online.

We provide a completely confidential and anonymous service. Please refer to our FAQs above, for more information. If you have any additional questions, please do not hesitate to contact us, using the phone number at the top of the page.


Frequently Asked Questions

Q: When will you send my kit to me?

If your order is placed before 4pm on a working day, then it will be sent the same day. Otherwise it will be sent on the next working day.

Q: Why do you need my email address?

Your Patient Services Manager, Louise Wright, will email you your login details to access your results, a confirmation your kit has been dispatched and finally when all your results are ready. We do not sell on or email you any other marketing materials, that is why we do not ask you to opt in or out of anything.

Q: Do I need to use my real name?

No, but the postman does need to know where to deliver the kit to. As long as you use a name that will get the kit to you, then we do not need your real name.

Q: What does the kit packaging look like?

It will arrive in plain white envelope with your typed name and address on it.

Q: What if I have any more questions?

You can email Louise by replying to one of the emails she has sent to you. She will do her best to answer them.